Accessibility Statement

Our Commitment to Accessibility

Forgotten Coast Towing & Road Service LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

We strive to ensure that our website is accessible to all users, including those with visual, hearing, motor, and cognitive disabilities. Our goal is to provide a website that is usable and accessible to the widest possible audience, regardless of technology or ability.

Measures We Take

To ensure accessibility, we have implemented the following measures:

• Semantic HTML: We use proper HTML markup to ensure content is structured logically and can be understood by assistive technologies.
• Alternative Text: We provide descriptive alternative text for all meaningful images on our website.
• Keyboard Navigation: Our website can be navigated using a keyboard without requiring a mouse.
• Color Contrast: We maintain sufficient color contrast ratios between text and background elements to ensure readability.
• Resizable Text: Text on our website can be resized without loss of functionality using browser settings.
• Form Labels: All form inputs have associated labels to ensure compatibility with screen readers.
• ARIA Attributes: We use appropriate ARIA (Accessible Rich Internet Applications) attributes where necessary to enhance accessibility.
• Consistent Navigation: Our navigation structure is consistent throughout the website.
• Clear Language: We use clear and simple language to ensure content is understandable.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities and are internationally recognized standards.

We regularly review our website for accessibility issues and work to address any identified barriers. However, we recognize that accessibility is an ongoing effort, and we are committed to continuous improvement.

Browser and Assistive Technology Compatibility

Our website is designed to be compatible with the following browsers and assistive technologies:

• Google Chrome with screen readers (JAWS, NVDA, VoiceOver)
• Mozilla Firefox with screen readers
• Microsoft Edge with screen readers
• Safari with VoiceOver on macOS and iOS
• Mobile browsers on iOS and Android devices

Despite our best efforts, there may be some limitations with certain older browsers or assistive technologies. We recommend using the most current version of your preferred browser and assistive technology for the best experience.

Known Limitations

We are aware of the following accessibility limitations and are working to address them:

• Some third-party content may not be fully accessible
• Archived documents may not be fully accessible
• Some interactive features may have limited keyboard accessibility

If you encounter any accessibility barriers that are not listed here, please contact us so we can address them.

We Welcome Your Feedback

We value your feedback on the accessibility of our website. Please let us know if you encounter any barriers or have suggestions for improvement:

• Phone: +1 (719) 201-3367
• Email: contact@forgottencoasttowingandroadservice.app
• Address: 3 Pine Drive, Apalachicola, FL 32320

We aim to respond to accessibility feedback within 2-3 business days. We will make every reasonable effort to address your concerns and provide alternative ways to access the information you need.

Assistance with Services

If you need assistance requesting our towing or roadside services and are unable to use our website, please call us directly at +1 (719) 201-3367. Our team is available to help you with:

• Emergency towing requests
• Roadside assistance coordination
• Service inquiries and quotes
• General information about our services

Third-Party Content

While we strive to ensure accessibility on our website, some third-party content or links to external websites may not be fully accessible. We are not responsible for the accessibility of third-party websites, but we encourage our partners to adopt accessible design practices.

Ongoing Improvements

We are committed to ongoing accessibility improvements. Our team regularly:

• Reviews our website for accessibility compliance
• Stays informed about accessibility best practices and standards
• Trains our staff on accessibility requirements
• Responds to user feedback and reports
• Implements updates to address identified issues

Contact Us for Accessibility Issues

If you have questions or concerns about the accessibility of our website or services, please contact us: